Free shipping on order above AED 200+ | Same day delivery in Dubai, Sharjah & Ajman | Delivery 7 days a week

Our Privacy Policy

Thank you for choosing to be part of our community at myheets.ae (“Company,” “we,” “us,” or “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at admin@myheets.ae.

 

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

 

INFORMATION COLLECTION AND USE

We only collect personal information that is necessary for each transaction. We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number and postal address and email address ("Personal Information"). We won't use or share your personal information for any other purposes, and your personal information will never be sold to third parties. All information will be kept for only the minimum length of time required by law and then deleted as soon as possible. Visitors to the site will not be required to create an online account or profile in order to purchase products.

 

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply.

 

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

 

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

 

USE OF THE PLATFORM BY MINORS

The Platform is not directed to individuals under the age of eighteen (18+) or older as required by local, state, and federal laws pertaining to legal smoking age and we request that these individuals do not provide Personal Information through the Platform.

 

SENSITIVE INFORMATION

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. identification number, information related to racial or ethnic origin, political opinions, religion, or other beliefs, health, criminal background or trade union membership, etc.) on or through the Platform.

 

CHANGES TO THIS PRIVACY POLICY

We may update this privacy notice from time to time and the updated policy will be effective as soon as it is accessible. We encourage you to review this privacy policy notice frequently to be informed of how are protecting your information.

myheets.ae has no affiliation with Philip Morris International (PMI). This is not the official website of PMI and IQOS in the UAE.